Quick Answer: How Does EBay Money Back Guarantee Work For Seller?

Why am I not covered by eBay money back guarantee?

The item being removed means that the payment details are no longer linked to the purchase in eBay as that transaction has been made null & void.

The procedure is therefore either to phone Customer Services & request they open a case on your behalf or to move the Money Back Guarantee case over to Paypal..

How do I get a refund from eBay without returning?

The seller probably had a “No Returns” policy (which would not affect your seeing the “return this item” link). A No Returns policy just tells ebay that the seller doesn’t want the item back, no way no how…and they will issue a refund without requiring a return (the refund being charged to the seller of course).

What happens if you don’t give a refund on eBay?

If you don’t refund the buyer within 2 business days of receiving the item, and the buyer has uploaded return tracking, we may automatically issue a refund to them on your behalf. We’ll automatically relist your item for you.

Is it easy to get scammed on eBay?

Getting scammed as an eBay buyer. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Remember that if an offer looks too good to be true, it probably is. Here are three of the most common eBay scams for eBay buyers.

What happens if buyer doesn’t respond to eBay case?

If the buyer doesn’t respond to your message or invoice and still hasn’t paid, here’s what you should do: … The unpaid item is then recorded on the buyer’s account, the final value fee will be credited back to you, and you can relist the item.

How long does an eBay refund take?

Refund usually takes 4 – 7 business days to reflect on your Account, depending on your method of payment.

How do I stop eBay from taking money from my bank account?

Go to your ebay account and check the subscription tab and see what it says. If you can cancel it then do that and your monthly charge will stop.

Does eBay still charge if you refund?

EBay Insertion Fee EBay does not return your original insertion fee once an auction is complete regardless of what happens with the sale. If you relist the item after refunding the buyer, you are charged a fresh insertion fee, but if the item sells again you get this second insertion fee back.

How does eBay get money back from seller?

We refund buyers to their original payment method or their PayPal account. If a buyer doesn’t have a PayPal account, we ask the buyer to create one with their eBay registered email address to claim their refund.

Can eBay sellers refuse refund?

Yes, seller can refuse but if you ask eBay to step in and help and eBay finds it in your favor, the seller is obligated to accept the return.

Why can’t I decline a return eBay?

when you have a “No returns” policy, you can only decline a return request if it’s for buyer’s remorse. If the request is for a damaged item or an item that doesn’t match the description, then you can’t decline it. You need to work with the buyer. They have eBay Moneyback Guarantee.

Does eBay side with buyers or sellers?

This is a massive problem with eBay – as we have previously highlighted – and, in short, the seller protections designed to stop this happening often do not work. In cases like this, eBay invariably sides with the buyer – even in the face of clear evidence like yours.

Does PayPal protect the seller?

PayPal Seller Protection covers you in the event of claims, chargebacks, or reversals that are a result of unauthorized purchases or items your buyer didn’t receive. … With PayPal Seller Protection, you may be covered for the full amount of all eligible transactions.

Does eBay money back guarantee take money from seller?

If the item was not successfully delivered (at no fault of the buyer) and the seller does not offer to refund the item, eBay will refund the buyer with the cost of the item and original shipping costs. Reimbursement is then required by the seller.

Does eBay ever protect the seller?

eBay Protects You When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start.

How do I report a bad seller on eBay?

How to report an itemGo to the listing and choose Report item, which you’ll find next to the description and shipping and payment options.Select the reason from the dropdown menu, then Continue.On the next page, fill in any extra information, and select Send.

Is it easy to get a refund from eBay?

Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. … If the case can’t be resolved, and eBay agrees that you’re right, you’ll receive a refund.